Returns & exchanges
Every piece is conjured to order, so we handle returns a little differently than a warehouse store — but if something’s wrong, we will always make it right.
Damaged, misprinted, or wrong item
If your order shows up damaged, misprinted, or just plain not what you ordered: contact us within 30 days of delivery with your order email and a photo or two of the problem. We’ll send a free replacement or refund you in full — your choice. No need to ship anything back.
Wrong size or changed your mind
Because each item is printed just for you, we can’t accept general returns or restock unworn pieces the way fast-fashion shops do. Please double-check sizes before ordering — and if you’re between sizes, size up.
That said, we’re humans, not a returns robot. If a size is truly wrong, reach out and we’ll see what we can do.
Refunds
Approved refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.
Lost packages
If tracking says delivered but there’s nothing on your doorstep, check with neighbors and your local carrier first — then tell us and we’ll investigate.